BAS Energy Awarded TGP’s Bronze Accredited Quality Compliance Partner
We are delighted to announce that BAS Energy has become one of only two brokers to be awarded TGP’s Bronze Accredited Quality Compliance Partner; an accolade which recognises that we sell in an ethical and compliant way.
During January to March 2017, our sales have been regularly reviewed by TGP and their compliance team have commended us for achieving consistently high standards.
It is vital that any customers entering into a supply contract with Total Gas & Power (TGP) do so having been provided all relevant information to enable them to make an informed and fair decision.
The UK business energy market is dominated by energy brokers, and TGP has spent a lot of time developing relationships and working with these brokers to ensure they are offering customers the best level of service. As well as taking strong action on any failings identified, TGP also has a program of recognition around those brokers that are shown through TGPs monitoring program to be achieving a high level of performance against our high quality and compliance standards.
’Accreditation’ is not a guarantee of perfection, but more a reflection that over a given period of time the Broker has been able to maintain an industry leading level of quality and compliance performance. The targets are set at a demanding level, which means a Broker needs to show a real ongoing commitment to compliance excellence to meet them.
Where a Broker achieves the required standard for the periods of time required then they will achieve the following accreditation levels:
Platinum – 1 continuous year
Gold – 9 continuous months
Silver – 6 continuous months
Bronze – 3 continuous months
This program officially commenced on the 1st Jan 2017.
To find out any more information about this or any other aspect of TGPs Sales Compliance Program then please contact TGP.