What length of energy supply contract is best? View the answer » Q
This all depends on the energy market conditions at the time of contracting. At BAS we look to recommend a supply contract that best suits each individual business at that particular time and following the discussion with the BAS account manager a business can contract from one year or up to five years if they so choose.
I have more than one energy meter with different suppliers, what is the best option? View the answer » Q
BAS specialise in multi-meter businesses and will work closely with you to ensure we bring all the meters to a common contract start date which will ensure you are able to get the most favourable pricing from the market.
How do I know if my business needs to be ESOS compliant?
View the answer » Q
A business that is required to be ESOS compliant is:
Any UK company that either:
- employs 250 or more people, or
- has an annual turnover in excess of 50 million euro (£38,937,777), and an annual balance sheet total in excess of 43 million euro (£33,486,489)
- an overseas company with a UK registered establishment which has 250 or more UK employees (paying income tax in the UK).
If your business does have to comply we can arrange a team of Energy Auditors to come and assess your business and provide guidance in the way forward.
You can read more on ESOS compliancy at this link:
If I have issues with my energy contract, what is the best way to raise concern? View the answer » Q
Our professional Customer Journey Team are solely focused on ensuring that your experience with us is a good one and that your contract is handled correctly and efficiently even after it has gone live. If you do encounter any issues with your contract, you can simply email the team at firstname.lastname@example.org and we will call you back.
How will I know when my energy contract is due for renewal? View the answer » Q
Our team will monitor your contract end dates and make contact with you when your energy contract falls within its review period. We will then search the market for the best prices based on your needs, leaving you to focus on what really matters within your business.
What is an LOA (Letter of Authority)? View the answer » Q
An LOA, quite simply is a document, with your company’s letterhead and signed by the employee with the necessary authority which allows us to search the market on your behalf.
How do brokers like BAS Energy make money? View the answer » Q
We are paid directly by all of the suppliers that we work with. This way we remain independent and can place your business with the supplier who provides the most competitive rates at the time.